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REVIEWS FROM HAPPY FAMILIES SAY

FREQUENTLY ASKED QUESTIONS

How long will it take to get my order?

Yes, If you have any concern with our item or product, you can easily send us email or message through our email or support.

What is your return policy?

If for any reason you are not fully satisfied with your purchase, please contact us within 30 days for return authorization and specific return instructions. Returns must be in resalable condition in order to receive a refund of the purchase price, less shipping/handling/insurance and other applicable fees/taxes/duties, where applicable.

What do I do if I’m not happy with my order?

If you encounter any issues with your order, please contact our customer service team as soon as possible. We are here to help resolve any problems.

How do I know what size to order?

We provide a size chart for each product to help you choose the right size. If you have any questions, please contact our customer service team at customerservice@yankeetoybox.com for assistance.

How do I return an item?

To return an item, please click here to get started. Once we receive your returned item, we will process your refund. Click here to read our full Refund Policy.

Do you sell apparel for all ages?

Yes, we offer apparel for children, adults, and families, so you can find something for everyone or even find the perfect set of matching pajamas!

Are your items officially licensed?

Absolutely! Our character apparel products are officially licensed, ensuring you receive high-quality, authentic merchandise.

How can I contact customer support?

You can contact our customer support team via email at customerservice@yankeetoybox.com or by calling us at 603.206.5116. Our team is available Monday through Friday, from 8 AM to 4:30 PM EST.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

AUTHENTICITY 100% GUARANTEE

We are dedicated to bringing joy and excitement into your life by providing licensed character apparel for everyone in your family.