Help Center

Click the "My Account/Order Status" link at the top right hand side of our site to check your orders status.

Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.

Click "Account" at the top right hand side of our site, find the order you would like to track, and click on the order number. From there, you will see a link to your tracking information.

Click "Account" at the top right hand side of our site, find the order you would like to track, and click on the order number. From there, you will see a link to your tracking information. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.